Terms & Conditions

Please read this Terms and Conditions carefully. It governs your use of the website and services offered by the Love Spark website.

If you have any questions, please contact us at:office@lovespark.com.au

1. Applicable Law and Jurisdiction

The Love Spark Terms and Agreement represent the entire agreement between you and us regarding your use of the Love Sparkt Site. This agreement will be governed by and construed in accordance with the laws of Australia. You irrevocably and unconditionally submit to the non-exclusive jurisdiction of the courts of Australia. As a user, the laws of your location may apply to your online activities with Love Spark site. We always recommend that you should seek local legal advice; however we would encourage you to contact us if you have any concerns to see if they can be resolved.

If any provision of this agreement is found to be invalid or unenforceable by a court of law, such invalidity or unenforceability will not affect the remainder of the agreement which will continue in full force and effect.

2. Agreement

Welcome to www.lovespark.com.au, a service for adults to meet each other online. By accessing or using this Site in any way, including, without limitation, registering on the Site, using of any of the Services, searching the Site or merely browsing the Site, you agree to and are bound by the terms, conditions, restrictions and limitations of this Agreement and Love Spark Privacy Policy, by clicking on the “I have read and agree with" Terms and Conditions button.

Every time you access Love Sparkwebsite, by doing that you confirm your agreement with Love Spark Privacy Policyand this Agreement.

3. Modifying the Services

We may modify the Love Spark Agreement and Terms from time to time. If we do, an amended version of Terms & Conditions will be posted on the Love Spark Site. You are responsible for ensuring that you regularly review the our Terms & Conditions and your continued use of the Love Spark Site after any changes are made to the Love Spark Terms and Conditions will be deemed to constitute your acceptance of those changes. Therefore, You must familiarize yourself with this information and are encouraged to update your knowledge often.

If you object to any changes to the Love Spark Terms & Conditions, or otherwise become dissatisfied with the services of the Love Spark Site, your only remedy is to immediately:

  • discontinue your use of the Love Spark Sites; and/or
  • terminate your membership in accordance with the Love Spark Terms & Conditions

4. Eligibility

You must be at least 18 years old and single or separated from your spouse to register as a member of Love Spark .com site. You must not attempt to register if you are under 18 years old.

You also warrant to be a person of generally good character, that you have never been convicted of an indictable offence and are not required to register as a sex offender with any government entity, and that you will be using the Site for legitimate purposes only.

Marital Status: If you do not intend to meet a partner for a relationship with the intention of a future marriage, you must refrain from using the Site, or If you are separated, but not yet legally divorced, you may not request to use, register to use, or use the Singles Service.

When registering as a member of an Love Spark Site, you must provide us with accurate, complete and up-to-date information as requested. It is your responsibility to inform us of any changes to that information. You may do this at any time by accessing your Profile page on Love Spark site.

By using Web site, you are permitted to create one profile for yourself on Love Spark Dating Site. You must not create multiple member profiles on the one Love Spark Dating Site.

5. Termination and suspension

If you are a registered Member of Love Spark Dating Site, you may terminate your membership at any time, for any reason. If you elect to terminate your membership you need to delete your profile on the site by :

  • selecting 'Deactivate profile' within your Account settings and following the instructions;
or

  • emailing us via the Contact Us page

Love Spark Dating Site may terminate your membership at any time, for any reason, without informing you about it, if you have committed a breach of the Love Spark Terms, permanently or temporarily hide all or part of your member profile; deactivate your membership if you have not used Love Spark Site for a period of 12 months or more (from the date of last use); and/or permanently or temporarily block your access to all or part of the Love Spark Services.

If Love Spark terminates your membership because you have breached the Agreement, you will not be entitled to any refund of the fees that you paid to Love Spark.

Even in the case if your membership has been terminated, this Agreement will remain in effect and you agree to be legally bound by its terms and conditions.

Cancellation of Services:

Cancellation at any Time With no Refund. Except as otherwise stated in this section, you may cancel your registration or subscription to any Services at any time during the term of such registration or subscription or any renewal period by accessing the "Account Settings" in page "My Profile Page" under the "Additional Tabs"" by clicking on "Deactivate" button". In such case, your subscription will terminate at the end of the subscription term for which you have paid, and you will not receive any refund for any unused days of such subscription term.

If you use services Pay Step by Step” by purchasing eligibility to communicate with singles individually, the remaining unused money paid for emails are not refundable and non –transferable.

IMPORTANT NOTICE - 3 day Cooling Off Period

A cooling-off period applies to this introduction agreement with Personal Matchmaker only!

You, the client, may end this introduction agreement during the cooling-off period, you may cancel the purchase without any penalty or obligation at any time prior to midnight (Australian EST) of the third business day following the date of this Agreement, excluding Sundays and holidays.

For example, if you receive a copy of the introduction agreement signed by you a at 2pm on Monday, to end the agreement, you must indicate to the personal matchmaker your intention to end the agreement by the end of Thursday, assuming that Monday to Thursday are all business days.

You may end this introduction agreement by signing the notice on the last page, detaching it, and giving it to the personal matchmaker, by clicking on the help link located at the bottom of any page of the Love Spark website or by clicking on the email:office@lovespark.com.auand sending us an e-mail stating that you are canceling this Agreement, or words of similar effect. Any refunds under this 3-day cancellation policy will be made within 10 days from Love Spark receipt of your cancellation notice.

Automatic Renewal Period

In order to provide continuous service, Love Spark automatically renews all paid subscriptions for Services 24 hours before such subscriptions expire. Such renewals are generally for the same duration as the original subscription term (for example, a 1-month subscription will renew on a monthly basis, a 3-month subscription will renew on a 3-month basis, and so on), except for annual subscriptions which will renew on a monthly basis after expiration of the annual period.

You acknowledge and agree that your account is subject to the automatic renewal periods described in this clause. If you do not wish your account to renew automatically, please follow the directions set out under Cancellation Services" to cancel your subscription prior to the renewal date.

6. Use of Site, Services and features

Registration

In order to use our services, a user must first complete the registration process. During the registration process users are required to provide their personal information. This information is used by Love Spark site to provide the service to the users and contact the users in regard to the services the users requested or may be interested in.

As a "Registered Member" of Love Spark dating site, you agree to the following:

  • You agree that you will not use the Site for any purpose that is unlawful and will comply with all relevant laws and regulations. You also agree that you will not use the Site for any purpose that is prohibited by these Conditions.
  • You must not use the Site to spam, collect information about others without their consent, transmit or upload any material that contains viruses or any other harmful programs, or that breach any laws including intellectual property or privacy rights, or is defamatory/threatening/indecent, or interfere with or disrupt the Site, or attempt to gain unauthorised access to any services.
Personal Use.
  • Your account is for your personal use only. You may not authorize others to use your account, and you may not assign or otherwise transfer your account to any other person or entity. You acknowledge that Love Spark dating site is not responsible for any loss incurred by you which arises as a result of third party access to your account that results from the sharing by you or the theft or misappropriation of your user name or passwords.
Risk.
  • You assume all risk when using the Services, including but not limited to all of the risks associated with any online or offline interactions with others, including subsequent in-person meetings of Love Spark singles such as dating. You acknowledge that Love Spark is unable to guarantee the accuracy of information provided to you by or about other Love Spark members and that Love Spark is unable to confirm that any Members is who he or she claims to be. You agree to take all necessary precautions when communicating with or meeting singles through the Love Spark Service. For your safety, you agree to review and follow the recommendations set forth in Love Spark Safety Tips,which is available at the top of front page of Love Spark Services. You understand that Love Spark makes no representations, warranties or guarantees, either express or implied, regarding your ultimate compatibility with any singles you may meet through the Love Spark Service or as to the conduct of such individuals. You further understand that Love Spark makes no representations, warranties or conditions, either express or implied, as to number or frequency of matches made available to you through the Love Spark Service.
Members Ability:
You may become a member of the Love Spark Sites at no cost. As a member you will have the following ability:

  • to access free Services (such as: send email to your selected single, use computerized fortune card reading, check compatibility, free translation through access of the link of another site).
  • As a member, you will also have the ability to access chargeable features and services available on the Love Spark Sites (such as communicating with other members, use on-line matchmaker, and on-line mentor services, buy flowers, use translation services, use fortune tellers and professional astrologers reading, etc)
  • We do not accept cash payments for chargeable services or features. Please refer to the available payment methods elsewhere on our site.

Pricing Change:

We reserve the right to change the pricing for any chargeable service or feature on the Love Spark Sites at any time. If you are unhappy with a change of pricing, you are entitled to discontinue your use of the Love Spark Site or terminate your membership in accordance with the Love Spark Terms & Conditions.

7. Liability

While we use reasonable endeavours to ensure that the Love Spark sites are available 24 hours a day, we are not liable for any loss of information incurred as a result of access to or use of the Site.

We assume no responsibility for any technical malfunction, error, omission, interruption, deletion, delay in operation or transmission, communications line failure, virus, bug, tampering, theft or destruction or unauthorised access to or alteration of this Site, or any injury or damage to any person’s computer related to participation or down-loading of any material from this Site.

8. Order

Love Spark do not process credit cards itself, and use a third party service for all payments. Secure transactions are served by PayPal system- a reliable provider of online credit card payment facilities for thousands of Internet businesses of different trades. Your contact details and credit card details that are necessary for billing purposes are provided by you at a separate website via a secure server.

Your purchase will appear on your bank statement under the name MatchMe.

The words "Love Spark" will NOT appear on your credit card statement.

In the event of unusual activity, we reserve the right to temporarily or permanently suspend payment via your credit card and contact you, your bank or any other relevant third party to report such unusual activity.

9. Log Files

We use IP addresses to administer the site, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information.

10. Sharing

We use an outside credit card processing company to bill users for services. This company does not retain, share, store or use personally identifiable information for any secondary purposes.

We partner with other parties to provide specific services, such as accommodation, gift deliveries and some others. When the user signs up for these services, we will share names, or other contact information that is necessary for the third party to provide these services. These parties are not allowed to use personally identifiable information except for the purpose of providing these services.

11. Links

This web site contains links to other sites. Please be aware that Love Spark do not accept responsibility for the condition or content of these linked sites as the sites are not under our control. We provide any such links to you solely as a convenience and the inclusion of any link does not imply any endorsement of the linked website or its contents. You access third party sites and use their products and services entirely at your own risk.

12. Privacy

Please see our privacy policy on this site for details about how we store, handle and use any personal information. By using the Site and/or accepting these terms and conditions where provided, you are consenting to be bound by the terms of Love Spark Privacy Policywhich is incorporated by reference into this Agreement.

Love Spark is the sole owner of the information collected on this site. We will NEVER sell, rent, or share this information with any other party, unless it is required for the purposes of providing the service your requested. The registered members of Love Spark site are not allowed to sell, share or in any other way distribute the personal contact information of other members of Love Spark that they receive through our site. . If you choose to accept any offers from third-party advertisers made through the Site, Love Spark supply the advertiser with information you provided to Love Spark, including billing information. For additional information about the collection and possible use of information provided by you, please read Love Spark Privacy Policy.

13. Communications

Prior to reaching the Communication with Love Spark, you agree not to include any personally identifiable information (including but not limited to personal email, website addresses or identifiers issued by third party providers) in the My Profile section of the Singles Service or in any communication with other users when using the Service. The contact information of the members of Love Spark can only be used to initiate a personal contact with members of Love Spark with the aim of starting a relationship with the intention of future marriage. No other use of the contact information is allowed.

You acknowledge that any communications, comments, stories or images you send to us (via the Site, email or otherwise) are provided on a non-commercial basis. You agree that we may reproduce, publish, or otherwise use such communications (or edited versions of such communications) along with your name, image in any way, in any media for any purpose, without remuneration, subject to relevant privacy laws.

The information of members of Love Spark cannot be used for the means of a media broadcast, unless otherwise is explicitly agreed in writing, and should be treated as private and confidential, including but not limited to photos of Love Spark members, the success stories of Love Spark members and any other information that the members of Love Spark shared in confidence with Love Spark or agreed on being published on Love Spark website.

14. Content

You must not to post or transmit on Love Spark Site, or otherwise transmit to any other users Content that:

  • promotes racism, bigotry, hatred or physical harm of any kind against any group or individual
  • harasses or advocates harassment of another person
  • is unlawful, obscene, defamatory, indecent, offensive
  • Promotes an illegal or unauthorized copy of another person's copyrighted work, such as providing pirated computer programs or links to them, providing information to circumvent manufacture-installed copy-protect devices, or providing pirated music or links to pirated music files, movies, videos, photographs, images, etc
  • contains video, audio photographs, or images of another person without his or her permission (or in the case of a minor, the minors legal guardian);
  • Provides instructional information about illegal activities such as making or buying illegal weapons, violating someone's privacy, or providing or creating computer viruses;
  • Infringes the rights of any third party;
  • Displays pornographic or sexually explicit material of any kind;
  • Provides material that exploits people under the age of 18 in a sexual or violent manner, or solicits personal information from anyone under 18;
  • pertains to group sexual activity or soliciting contact for the purpose of extra marital (marital, de facto or relationship) encounters or affairs
  • solicits gambling or engages in any type of gambling, gaming or similar activity;
  • uses scripts, bots or other automated technology to access the restricted or password only access pages, or hidden content
  • you must not disseminates or otherwise discloses another persons personal information without his or her prior permission, or collects or solicits another persons personal information for commercial or unlawful purposes;
  • You may not include in your Member profile any telephone numbers, street addresses, last names, or email addresses.
  • You may not transmit any chain letters or junk email to other Members.

Posting and Communication Restrictions. Without limiting the above, you must not transmit or post on an Love Spark Site, or otherwise transmit to any other member of Love Spark Site by any other means, any images that contain:

  • images of any person other than you;
  • nudity;
  • images of animals;
  • a cartoon or illustration.

Content Removal: Without limiting your responsibilities under the Love Spark Terms, we reserve the right to modify and/or remove any Content that, in our opinion, violates the Love Spark Terms or otherwise has the potential to harm, endanger or violate the rights of any person.

Information Submitted. You are solely responsible for Content that you transmit or post on Love Spark Site, or otherwise make available through the services and your interactions with other registered members through the services.

Proprietary Rights in Content of www.lovespark.com.au

The content available through the Site is the sole property of Love Spark site and is protected by copyright, trademark and other intellectual property laws, and must not be used in any way without our prior written consent.

Except as otherwise explicitly agreed in writing, Love Spark owned content received through the Site may be downloaded, displayed, reformatted and printed for your personal, non-commercial use only, through the means of your home computer.

No person may use , reproduce, retransmit, distribute, sell, publish, broadcast or circulate, or in any way disclose or use for circulation, the any Content posted or received through the Site to any member of an Love Spark site, including but not limited to your friends, family, or colleagues, without Love Spark prior written consent.

All information published on Love Spark on behalf of its members should be treated as private and confidential and publication of such information on Love Spark does not specify that this information is in the public domain, and should not infringe the intellectual property rights of any third party.

15. Non Commercial Use by Members

No Advertising or Commercial Solicitation. Love Spark Site are for the personal use of individual members only. Businesses, groups, organizations and companies are prohibited from registering as members. The Love Spark Site must not be used for commercial endeavours, including advertising, selling or hiring products or services, collecting names and/or email addresses or sending unsolicited emails. If you breach the terms of this clause you agree to pay Love Spark $100 for each such unsolicited commercial communication you send through the services.

16.DISCLAIMER

The information and astrological/card readings interpretations at Love Spark site are exclusively intended for consumer entertainment purposes and only such purposes which are not contrary to any applicable law and regulation.


Love Spark does everything within its power for you to enjoy top quality Services and Products and to provide you with useful advice and Products. However, Love Spark cannot be held responsible for the consequences of your actions with regard to your personal interpretation of this advice. Advice or content may or may not influence your decisions and/or behavior. You agree that by accessing Love Spark site you take full responsibility for any and all consequences acted upon in utilizing the information provided within our site.